On the August 25th edition of PlayMakers Talk Show, our guests were:
Roland Dickey, Jr. – President & CEO, Dickey’s Barbecue Restaurants and Caroline Reaves – CEO, Mortgage Contracting Services LLC
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Roland Dickey, Jr., President & CEO, Dickey’s Barbecue Restaurants
Roland Dickey, Jr. is the grandson of company founder Travis Dickey, Sr. Since becoming President and Chief Executive Officer of Dickey’s Barbecue Restaurants in 2006, he has expanded the restaurant’s reach from 20 to over 320 restaurants nationwide. Dickey enthusiastically leads the charge for global barbecue domination, one store at a time.
Dickey’s Barbecue is now officially the world’s largest barbecue chain with no plans of stopping. Dickey has earned his stripes as a third generation restaurant owner who worked for years in other restaurant concepts to hone his skills. He leads his growing team with a tough-as-nails, take the bull by the horns leadership style that has produced exceptional results in growth and brand innovations. His passionate style has been a game changer in the fast casual restaurant industry and has made Dickey’s Barbecue the fastest growing restaurant brand in the country.
Caroline Reaves, CEO, Mortgage Contracting Services LLC
Caroline Reaves is CEO of Mortgage Contracting Services LLC (MCS), a nationwide provider of property preservation, inspections and REO property maintenance to the financial services industry. Named to this position in October 2009, she is responsible for the planning and execution of MCS’ strategic initiatives as well as managing its overall direction to build upon the company’s growth and market gains. Her leadership also extends to being an active member of MCS’ board.
With more than 25 years in the industry, Caroline’s’ experience varies from originations and contract management to acquisitions, investor reporting and default. She joined MCS in March 2007 as president of MCS Asset Management, significantly contributing to the expansion of the company’s Dallas office. Later that same year, she accepted the titles of president and chief operating officer of MCS Field Services, where in that capacity Reaves managed organizational operations with specific oversight for the client and vendor management teams.
Reaves earned a Bachelor of Science in Economics from Louisiana Tech University in Ruston, La. She is president of the Louisiana Tech Alumni Board. Her roles support the board’s efforts in supporting the university, promoting alumni events and encouraging active alumni participation, as well as participating in several Texas and Dallas events for the chapter.