Right click to download | Subscribe to the PlayMakers Podcast Tim Houlne, President & CEO, Working Solutions
Tim Houlne is the CEO of Working Solutions. Founded in 1996, Working Solutions is the first company to utilize an entire workforce of home-based customer sales and service agents.
Working Solutions’ first project was to handle inbound and outbound calls for a city government. To recruit agents for the job, Tim launched a web site before there was Google, YouTube, or Facebook, becoming one of the first virtual workforce companies in history.
Tim is a driven entrepreneur with over 25 years experience in positions related to the contact center industry including sales, customer service, technical support, and warranty management.
In 2013, he co-authored The New World of Work, From the Cube to the Cloud and was a Finalist in the Ernst & Young Entrepreneur of the Year® 2013 Southwest Area North.
WorkingSolutions.com
Matt Levy, Co-Founder & Managing Director, Credera
Matt is one of the founders of Credera and currently serves as Managing Director and Board Member.
Credera is a full-service management and technology-consulting firm providing expert, objective advice to help solve complex business and technology challenges.
In March of 1999, when Matt helped start Credera, he dreamed of working with a group of leaders he both admired and respected. Matt focuses on retail and hospitality organizations, as well as, entrepreneurial organizations considering their next major growth step.
Matt leads Credera’s marketing efforts and spends significant time investing in the growth of the business. Matt graduated from Texas Tech University in 1996, and is an active member of the Lone Star YPO chapter and Watermark Community Church in Dallas.
Credera.com
Host Steve A Klein, Tim Houlne, Matt Levy